Case 1: State-Level Career Readiness Program
Context
A government agency needed to assess thousands of candidates annually across employability training programs. Manual interview-based assessment was the bottleneck — each assessor could evaluate 10-15 candidates weekly. Scaling to serve the full cohort would require hiring 50+ additional staff or accepting incomplete assessments.
Intervention
JSH deployed CRT-AI interview assessment system. Candidates complete 60-minute digital interviews evaluating communication, technical understanding, and problem-solving. AI-powered grading applies consistent rubrics. Institution staff review flagged cases but don't assess from scratch.
Scale Achieved
- Thousands of candidates assessed in first year
- 12 months of operation, zero assessment backlogs
- Assessment time reduced from 90+ minutes (manual) to 70 minutes (AI-assisted)
- 95%+ inter-rater reliability on AI-graded components
Outcome
- Government got complete candidate assessment data for program evaluation
- Institution shifted staff from assessment work to training intervention design
- Candidates received detailed skill gap feedback (not just pass/fail)
- Data showed which training interventions correlate with interview success